At Sheehan & Associates P.C., we focus our efforts on assisting consumers with issues involving consumer protection laws. One area in which we provide legal advice involves warranties. Manufacturers, as well as retailers, will offer warranties for products they sell. The warranty is a way to protect the consumer from financial harm if the product is found to be defective. A warranty can appear attractive to a consumer it is a reassurance of sorts that acknowledges that the purchase is protected if the product fails to work as it should. Our office assists with legal situations that involve a company that does not honor a warranty for a product.
Warranties are provided on a number of products purchased by consumers, including large purchases such as a home or vehicle as well as smaller items like electronics or appliances. If you have purchased a product and it proves to be defective, you should be able to rely on a warranty to provide a solution. However, in some cases, the retailer or manufacturer will refuse to honor the warranty.
When a refusal for a warranty is given, you can pursue legal action to recover compensation. You may have to file a claim based on state laws of your given location. With the help of our attorneys’, we will find a course of action that will ensure you are protected, and your warranty honored.
Understanding a Warranty
A warranty of a product is an expressed or implied representation of a service or product. There are state laws as well as federal laws in place that enforce warranties if the warrantor does not honor the terms of the deal. If a service or product that has a warranty is not as it should be, then the supplier or seller has a duty to replace the item, repair or offer a refund for the service/product.
However, warranties do have stipulations, including being limited in the time frame in which they apply to a product or service. It is important to understand every aspect of a warranty in order to know if it applies to the product as it stands. With legal assistance, the warranty can be reviewed and a case can be built based on your situation depending on which laws apply.
Providers of a warranty will try to get around their responsibility by claiming the problem of the product is not covered by the warranty or that the warranty is no longer valid. It is important to review the statute of limitations with any warranty. Our attorneys can review the item or service you are dealing with to determine the statute of limitations of that item to see if you have the right to file a claim.
If you or a loved one have been affected by a warranty issue, contact our office today. We can review the details of your case and help you file a claim if one is warranted. Our team has vast experience working with warranties and can help you find a beneficial solution.